When Should You Visit a Medicare Urgent Care Clinic?

Urgent care plays a vital role in Australia’s healthcare system—providing fast, accessible treatment for non-life-threatening conditions that still need timely medical attention.

What is Urgent Care?

Urgent care is for situations that are too urgent to wait for a routine GP appointment but don’t require a visit to the emergency department. Medicare Urgent Care Clinics (UCCs) offer walk-in support for common injuries and illnesses—at no cost to patients.

What Can Be Treated at an Urgent Care Clinic?

Medicare UCCs can help with a wide range of minor illnesses and injuries, such as:

• Minor fractures or sprains

• Mild burns or cuts

• Minor infections (like tonsillitis or ear infections)

• Gastroenteritis

• Urinary tract infections (UTIs)

The highly trained healthcare team can assess, treat, and guide you through recovery—saving you a trip to the hospital.

When to Go to the Emergency Department

Some conditions are too serious for urgent care. If you or someone you’re with is experiencing:

• Chest pain or shortness of breath

• Severe burns or major trauma

• Loss of consciousness

• Seizures

• Suspected stroke or poisoning

You should call Triple Zero (000) or go straight to the nearest emergency department. Urgent care clinics will always refer patients with serious or life-threatening conditions to hospital.